Merchandise may be exchanged within 7 days of the date you received your items or purchased them. Exchanged items must remain unwashed and unworn with original tags. Shoes, accessories, and hats are a FINAL SALE. SALE items are a FINAL SALE. Promotion codes and Pre Orders are a FINAL SALE. STORE CREDIT will be issued and to be used within 7 days of receiving store credit. After 7 days store credit will be expired. Receipt must be present via email or text. The customer is responsible for shipping and handling of the exchanged items. Original shipping fees are non refundable and the customer is responsible for the shipping fees following. Terlingua Trunk is not responsible for lost, stolen, or damaged goods when being exchanged. Tracking is strongly encouraged for exchanged items. Sezzle, Shop Pay or any payment plans are final sale when being used for your purchase. Terlingua Trunk pays a fee for customers to use Sezzle therefore will be a final sale.